XX – Infinite · aixx Inc.
Support
Need help with XX? We answer questions about using the app, restoring a backup, privacy settings and reminders. XX has no account and no server, so most issues can be solved on the device itself.
Contact support
Email us with a short description of the issue. If relevant, include your iPhone or iPad model, iOS version, the XX version shown in Profile, and the steps that led to the problem.
Your data stays on your device
XX stores workspaces, tips, courses, tasks, events and notes only in the app's own storage on your device. There is no sign-in and nothing is uploaded. Deleting the app removes all of its data; keep a backup first if you want to restore it later.
Backup and restore
Open Profile ▸ Backup to export a backup file, and Restore to bring it back on the same or another device. Restore offers Merge (keeps what is already there) or Replace (XX keeps a safety copy of the previous data before replacing).
Earnings privacy
Amounts in Tips are hidden on Home by default. Change the display mode (Hidden, Range, Last two digits, Exact) in Profile ▸ Earnings privacy, or tap the eye button on a card to reveal values temporarily. Editing screens and exports always show exact values.
Reminders
Reminders are local notifications. If one does not arrive, allow notifications for XX in iOS Settings ▸ Notifications and check that Focus modes are not silencing them.
Language
XX follows the system language and offers English and Simplified Chinese. Change it in Profile ▸ Language.
Privacy requests
XX holds no copy of your data anywhere, so there is nothing for us to access, correct or delete on your behalf. For any privacy question, write to admin@aixxinc.com or read the Privacy Policy.